Terms and Conditions:
· Check-In Time 14:00 HRS and Check-Out Time 11:00 HRS.
· We do accept all types of Credit Cards except Diners.
· Airport Pick-Up and Drop facilities as per actual rates.
· Extension of stay beyond checkout time and date is chargeable and is permitted subject to availability. Morning arrivals are liable for additional charges.
· While every effort is made to have rooms ready for arrival, occasionally waiting for rooms may be required especially for morning arrivals.
· Retention is chargeable 100 % for entire booking (tariff and taxes) for cancellations within 24 hours and no-shows.
· Extensions will require a new reservation for the additional date(s). This is subject to availability and prevailing rates, and the existing rate shall not apply.
· No-shows for any reason will not receive credit for future visits will be chargeable 100 % for entire stay.
Taxation Policy on Room w.e.f 01/07/2017:
· GST: From INR 1001 to INR 7500 12%
INR 7501 & above 18%.
· Please Note: – However, tax is subject to change as per Government policies and regulations without prior notice and the same will be levied extra incase of any change.
Deposit & Payment Policy: All reservations will require a mail from an authorized person or credit card guarantee in order to confirm the booking. We accept all major international Credit Cards except Diners. No credit will be allowed unless until Vendor Registration formalities have been completed.
Cancellation & No-Show Policy: Confirmed booking cancelled need to intimate 48 hours prior of the arrival date will not be liable for any cancellation fee for entire stay. Retention will be chargeable 100 % for entire stay (tariff and taxes) for cancellations within 24 hours. No-shows for any reason will not receive credit for future visits will be chargeable 100 % for entire stay
Early Check-In & Check-out Policy: Early Check-In is subject to availability of Rooms. Late Check-Out subject to intimation to the hotel 24 hours in advance, no retention will be levied to the guest. Within 24 hours will attract retention for the rest of the stay.
Security Policy: In keeping with our heightened security procedures we request all guests to carry a photo-identity to present at check-in. foreign nationals are required to present their Passport and valid visa. Indian nationals can present any one of the following- Passport, Driving License, Voter ID card or PAN card. Children may carry a photo identification document such as school id or recognized id.
· Guests are requested to be appropriately attired while using swimming pool and health facilities.
· Pets are not allowed in the Hotel.
· Private vehicles are not allowed beyond the parking area.
· Any breakage or damage would be charged and must be paid at the time of departure.
· The Guests is strictly instructed not to move around the unlit areas of the Hotel premises.
· Guests are requested to carry their ID cards for security reasons. This is mandatory as local authorities will have the authority to ask for the same at any given point in time.
· All disputes, differences or questions arising out of this transaction shall be settled by arbitration as per provision of arbitration and Conciliation Act, 1996 and venue of such arbitration shall be at Guwahati Jurisdictions only.
Distance: LGB International airport is just a kilometer away and the railway station is 19KM.